Our place in this work is to create a beautiful and warm space that allows all folxs to be inspired, by our creations and encourage the herbal movement through education and guidance with the products and herbs in our apothecary. 

YOU ARE

An outgoing and inspired by what herbs and plants have done in your life. You’ll use your creativity and people skills to create a warm experience for both customers and anyone we come into contact with. You'll work to maximize sales by sharing product stories and helping customers solve their herbal needs. You'll help with our day to day production needs for all our in house made products. 

WE OFFER

• Competitive wages 
• All our goodies in the shop at an awesome discount
• A team culture that supports wellness, openness and individuality 
• Deeper understanding of herbal medicine and how to use it in daily life

WE'RE LOOKING FOR

• Associates with weekend, full-time and / or holiday availability 
• Flexible availability and commitment to working evenings, weekends and holidays is a must
• Herbal experience preferred
• Experience in customer service preferred 

We are committed to keeping our team members safe during the Covid-19 pandemic and follow all local guidelines to ensure team safety. 

Key responsibilities include:

 Customer Service - detail oriented

• Welcome customers with a warm, upbeat and inclusive vibe
• Help customers with advice and ideas for supporting their body, adding a little herbal whimsy and just general magical experience 
• Create a smooth, clean and clear process at checkout, including accurately ringing up items and packing with care and attention
• Use storytelling and product knowledge to enhance the energy and experience in and outside the apothecary.

Product Knowledge + Storytelling

• Develop and maintain knowledge of the products we carry with curiosity and share those stories with customers 
• Find answers to product inquiries on your own using available resources 
• Personalize customer interactions by sharing your own experiences

Visual Merchandising + Shop Standards

• Work to maintain the visual standard of the shops by regularly restocking, remerchandising and cleaning

To apply:

Please send an email with your résumé and why you think you’d be perfect for our team to hello@wildrootsapothecary.com